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South Africa

Results for service+strategy

News

Dream of running your own design studio? Here’s what you should know
Marketing & Media
Dream of running your own design studio? Here’s what you should know

Issued by Dash Digital Studio 19 Jan 2024

Unlocking collaboration for exceptional customer experience
Retail
Unlocking collaboration for exceptional customer experience

Liezel Jonkheid 19 Sep 2023

Source:
Retail
South African retailers excel in promotions, customer service lags

9 Jun 2023

Source: ©Anawat sudchanham -
Retail
5 reasons why superior customer service is critical to success

Nadia Coetzer 14 Apr 2023

Source: Supplied. Clinton Abbott, head of product management at SunTec.
Finance
#BizTrends: Dynamic segmentation will be the key to banks winning the customer experience in 2023

Clinton Abbott 17 Feb 2023

Image supplied: Yuvisti Ramgulam, head of client service for 8909 Digital
Marketing & Media
#WomensMonth: Yuvisti Ramgulam of 8909 Digital; Answer the call of the challenge

Emily Stander 8 Aug 2022

Vineel Agarwal named new Village CEO at Havas South Africa
Marketing & Media
Vineel Agarwal named new Village CEO at Havas South Africa

24 Mar 2022

How to optimise customer service in line with the new WhatsApp pricing
ICT
How to optimise customer service in line with the new WhatsApp pricing

11 Nov 2021

How to improve your digital customer service strategy
Marketing & Media
How to improve your digital customer service strategy

Ndagi Job Goshi 19 Apr 2021

#LockdownLessons: Sellers will galvanise change in the property industry
Property
#LockdownLessons: Sellers will galvanise change in the property industry

Sindy Peters 19 May 2020

As seen at Ask Afrika's Aha Moments roadshow.
Marketing & Media
#AskAfrikaAhaMoment: Don't force every engagement into an experience...

Leigh Andrews 22 Nov 2019

Growth strategies that work to scale your business
Entrepreneurship
Growth strategies that work to scale your business

Chris Legazpi 22 Oct 2019

Marketing & Media
Ask Afrika to deliver best practice in customer experience management

Issued by Ask Afrika 15 May 2018

The agency of the future
Marketing & Media
The agency of the future

Herman Wallis, Issued by Kingdom Agency 22 Feb 2019

Orange invests in the MainOne submarine cable
ICT
Orange invests in the MainOne submarine cable

18 Sep 2018

Image credit: .
Marketing & Media
Ask Afrika Orange Index: Feeling customer service

Danette Breitenbach 13 Nov 2017

Chatbots as part of an integrated customer service strategy
ICT
Chatbots as part of an integrated customer service strategy

Wynand Smit 29 May 2017

Orange, Riverbed to simplify hybrid network management
ICT
Orange, Riverbed to simplify hybrid network management

28 Mar 2017

FreshStop adds three new fast food lines
Retail
FreshStop adds three new fast food lines

5 Sep 2016

Organisations increasing levels of professionalism of contact centres
Marketing & Media
Organisations increasing levels of professionalism of contact centres

28 Jul 2016

Value and necessity of the cloud in business
ICT
Value and necessity of the cloud in business

Johan Scheepers 24 Feb 2016

MEA expansion for Grey Juice Lab
Marketing & Media
MEA expansion for Grey Juice Lab

16 Nov 2015

From reach to resolution: A social customer service story
Marketing & Media
From reach to resolution: A social customer service story

Andrew Felbert 28 Sep 2015

Designing a cloud that meets your business requirements
ICT
Designing a cloud that meets your business requirements

Sumash Singh 7 Sep 2015

Mahindra SA appoints Sanjoy Gupta as new CEO
Automotive
Mahindra SA appoints Sanjoy Gupta as new CEO

14 Aug 2015

Why a service strategy - and how?
Marketing & Media
Why a service strategy - and how?

Sid Cohn 6 Aug 2015

Is customer self-service worthwhile?
Marketing & Media
Is customer self-service worthwhile?

Aki Kalliatakis 16 Jun 2015

Nigeria can expect dramatic decrease in unbanked population
Finance
Nigeria can expect dramatic decrease in unbanked population

23 Feb 2015

SMO's are critical to achieving continual service improvement
ICT
SMO's are critical to achieving continual service improvement

Edward Carbutt 13 Nov 2014

Technology has yet to change key business tool - customer service
Retail
Technology has yet to change key business tool - customer service

Natalie Maroun 7 Nov 2014

The importance of data and analytics in customer service
ICT
The importance of data and analytics in customer service

4 Sep 2014

Are you deriving value from your ITIL initiatives?
ICT
Are you deriving value from your ITIL initiatives?

Edward Carbutt 10 Jan 2014

ICT
Mind shift needed on contact centre quality measurement

30 Sep 2013

IAS launches business course
Marketing & Media
IAS launches business course

8 Aug 2013

Maritime
Increase black participation in maritime industry: dti

28 May 2013

Ovum comments: Facebook Q4 results
Marketing & Media
Ovum comments: Facebook Q4 results

4 Feb 2013

Taking user engagement beyond Facebook
Lifestyle
Taking user engagement beyond Facebook

6 Aug 2012

Godfrey Morley to return to Draftfcb CT
Marketing & Media
Godfrey Morley to return to Draftfcb CT

4 May 2010

Franklin Ozekhome
Marketing & Media
Nigerian case study: Netflix vs. Alaba Market

Franklin Ozekhome 21 Apr 2010

Lifestyle
Etihad best long-haul airline

21 Jan 2010

Marketing & Media
UCT develops global supply chain course

3 Sep 2009

Marketing & Media
Ireland/Davenport wins Investec

29 Aug 2007

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