Marketing & Media News South Africa

Companies spend millions to improve their service design and train staff to offer friendlier service and handle complaints more efficiently. My question is this: How can you expect your staff to provide a nasty service with a nice smile?

Yolisa Phahle, CEO of general entertainment at the MultiChoice Group, presented the final keynote session of the second day of AfricaCom 2019. As "a South African who lives and breathes the African dream," she explains why they're retelling possibly the greatest African story of all time, with global appeal...

The 12th annual AfricaCom Awards recognised minister Stella Ndabeni-Abrahams, South Africa's Minister of Telecommunications and Postal Services with an inaugural Government Leadership Award...

Businesses that currently rely solely on paid-for Google search to attract consumers to their offerings should also be incorporating organic search...

Blue Ribbon's Share that Mmmm Yum Taste ad doesn't only show us the sort of yummy sandwiches you can make, it also highlights the importance of spending time with family...

The winners of the 2019 SAB Environmental Media Environmentalist of the Year Awards were recently announced at the AB InBev headquarters in Johannesburg...