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Results for Genesys

News

Delivering your customer experience at every customer touchpoint

Retail

Delivering your customer experience at every customer touchpoint

Paula Sartini 22 Dec 2020

Marketing & Media

Genesys appoints Joyce Kim as its new CMO

24 Jun 2020

Cloud evolution does not mean demise of IaaS

ICT

Cloud evolution does not mean demise of IaaS

11 Mar 2019

Tourism & Travel

Nadia Samuels to manage Taj Cape Town's marketing

25 Feb 2019

AI and the future of customer experience

ICT

AI and the future of customer experience

Adriaan van Staden 21 Dec 2018

Customer experience focus for East Africa

Marketing & Media

Customer experience focus for East Africa

24 Oct 2018

Willow Wood Office in Gauteng final phase of construction underway

Construction & Engineering

Willow Wood Office in Gauteng final phase of construction underway

19 Sep 2018

MultiChoice team at CXA Awards © .

Marketing & Media

MultiChoice dominates first-ever CXA Awards

Juanita Pienaar 16 Aug 2017

Genesys forum addresses the laws of innovation

ICT

Genesys forum addresses the laws of innovation

17 Jan 2017

Pypestream appoints general manager to drive growth in South Africa

Marketing & Media

Pypestream appoints general manager to drive growth in South Africa

Issued by Pypestream 7 Oct 2016

Genesys to acquire Interactive Intelligence in $1.4b deal

ICT

Genesys to acquire Interactive Intelligence in $1.4b deal

6 Sep 2016

CEM Summit leads the way for the African customer experience industry

Retail

CEM Summit leads the way for the African customer experience industry

Issued by Kinetic Events 28 Jul 2016

CEM Africa Summit opens this week in Cape Town

Marketing & Media

CEM Africa Summit opens this week in Cape Town

20 Jul 2015

C-Suite must lead customer engagement: the Economist Intelligence Unit Study reveals

ICT

C-Suite must lead customer engagement: the Economist Intelligence Unit Study reveals

26 Jun 2015

CEM Summit develops 'Four Key Tracks' agenda

Marketing & Media

CEM Summit develops 'Four Key Tracks' agenda

24 Jun 2015

Marketing & Media

How speech analytics is changing the contact centre

Gert Swart 24 Jul 2014

ICT

Cloud improves contact centre competitiveness

Gert Swart 2 May 2014

Alcatel-Lucent extends e-government services to rural regions

Marketing & Media

Alcatel-Lucent extends e-government services to rural regions

1 Oct 2012

Retail

IP contact centres: Customer retention is key

15 Apr 2009

Retail

Web 2.0 stars are aligning: Q&A with Genesys CEO Paul Segre

Erika Morphy 12 Feb 2009

Marketing & Media

Companies struggling to attract, serve Millennials

27 Oct 2008