?Answering customer queries ? Assist export managers in day to day queries ? To provide support for Key Account Managers when they are travelling ? Loading Sales Orders on Syspro ? Updating pricelists ? Following up with production for completion dates, stock and shortages ? Send Sales Order Confirmations to customer ? Send shipping documents once order leaves ? Calculating completion dates as per customer requirements. ? Assisting Key Account Manager with costings ? Update Exports Weekly Report ? Miscellaneous - Finding suitable shipping crates, preparing items for trade shows, finding & comparing courier quotations, and preparing & organizing samples for customers